Sixty percent of customers believe businesses have not increased their focus on providing good customer service.  That is a 5% increase from last year! And among this group, 26% believe companies are paying less attention to service.

Here are 10 great customer service quotes to help inspire you to continue paving the way for better service and a first-rate customer experience.

Customer Service Quotes Jerry Gregoire

“The customer experience is the next competitive battleground.”
– Jerry Gregoire, CIO, Dell Computers

Customer Service Quotes Bill Gates

“Your most unhappy customers are your greatest source of learning.”
– Bill Gates

Customer Service Quotes Walt Disney

“Do what you do so well that they will want to see it again and bring their friends.”
– Walt Disney

Customer Service Quotes Sam Walton

“There is only one boss:  the customer.  And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.”
– Sam Walton

Customer Service Quotes Robert Half

“When the customer comes first, the customer will last.”
– Robert Half

Customer Service Quotes Stew Leonard

“Rule 1: The customer is always right. Rule 2: If the customer is ever wrong, re-read Rule 1.”
– Stew Leonard

Customer Service Quotes Lewis Carroll

“One of the deep secrets of life is that all that is really worth doing is what we do for others.”
– Lewis Carroll

Customer Service Quotes Stephen Covey

“If we keep doing what we’re doing, we’re going to keep getting what we’re getting.”
– Stephen Covey

“Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business.”
– Zig Ziglar

“A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.”
– Mahatma Gandhi

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